Curriculum Vitae
Jude is a workforce resourcing specialist, with lived experience leading large, remote, global, multi-cultural and outsourced teams. As a senior leader with a proven track record in delivering talent acquisition and talent management services, & implementing complex organisational transformation and change, Jude focuses on helping businesses design, review and implement their workforce frameworks to maximise value.
Through her previous experience in the global resources sector, Jude has championed, implemented and managed various cycles of in-house, outsource, centralise, decentralise, offshore, near-shore, remote, global and local service delivery strategies; and understands in-depth, what it takes to maintain success in any version of these workforce configurations.
Tailoring your workforce to meet your future skills requirements using Optimal Resourcing's three core principles of
RIGHT WORK | RIGHT PEOPLE | RIGHT BEHAVIOURS is her specialty.
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A strong operational and customer service focus, passionate and skilled at people development and improving employee engagement, Jude is commercially astute and has managed budgets up to $18M. She is action-oriented, process driven and focused on sustainable business outcomes, with accreditations to deliver DISC, Workplace Motivators (Driving Forces), DNA and Emotional Intelligence psychometric assessments.
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Available for advisory consulting, diagnostics & improvement projects, change & project management, operational delivery support and speaking engagements, Jude and/or her expert team of associates and partners can be deployed for short or long-term projects locally, nationally and internationally.
Career Overview
Working on some of the largest global organisational transformation and change projects, Jude believes that every organisation is a people-based organisation and that there is an OPTIMAL way to resource your business.
Cutting her teeth in operational roles, followed by an apprenticeship in hands-on recruitment, Jude has taken these beginnings and molded a career where her expertise in transitioning work from team to team, country to country and structuring your organisation to support your customer outcomes is her absolute super-power.
OPTIMAL
RESOURCING
MANAGING DIRECTOR & FOUNDER
Building workforces that transform organisations, Optimal Resourcing focusses on the practical aspects of work, workforces and workplaces. RIGHT WORK | RIGHT PEOPLE | RIGHT BEHAVIOURS
We design, develop and resource org structures; implement and upgrade software; review and improve your processes; assess and build the skills required to optimise your single biggest asset: people.
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Placements, Projects, Products and Partnering revenue streams
RIO TINTO
SENIOR MANAGER: PROJECTS & OPERATIONAL DELIVERY
Multiple major functional improvement and transformation projects:
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Operating model (global, 8 service & support functions, service delivery model changes)
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Location strategy (global, administrative support functions, service delivery model changes)
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Recruitment & talent (offshoring, restructure, capacity planning, process standardisation, streamlining, capability uplift, reporting & dashboards, service delivery model changes)
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HR transformation (APAC & Snr GM cohort selection & appointment)
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Business relationship model (WA, APAC, Global implementation and stakeholder PoC, service delivery model changes)
Operational talent acquisition delivery:​
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Global Snr Manager (all product groups, talent segments and delivery centres globally ~8000 placements pa) concurrent with transition of recruitment to onshore / nearshore centres
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Resourcing Operations Centre Lead, Gurgaon India (global recruitment activity centre of 60+ professionals supporting APAC initially, then Global delivery)
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Regional leader (APAC all product groups, talent segments and delivery teams ~6000 placements pa)
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Delivery leader (West Australian product groups, volume and unique roles Snr Mgr and below) concurrent transition management of activities to Gurgaon office
APMS
BUSINESS MANAGER
Fabrication and maintenance business providing specific expertise in stainless steel and alloy welding and maintenance of Acid Plants
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Management of support services activities and teams (finance, administration, HR, quality assurance, safety)
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Voluntary administration management of related business and Deed of Company Arrangement
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Sole source contract negotiation with leading resources company for Acid Plant shutdown maintenance
UGL
OPERATIONAL DELIVERY MANAGER: RECRUITMENT
Delivery of strategies, improvements and software implementation. Forward planning and implementation of strategies to meet labour needs of the business.
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National Manager (Australian based construction and maintenance business support)
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Western Region Manager (West Australian based construction, maintenance and engineering business units ~4500 placements pa)
SOUND
PERSONNEL
DIRECTOR & CO-FOUNDER
Start-up employment agency, offering labour-hire and permanent recruitment founded with a business partner, sold to multi-national firm.
Built on the ethos of "Sound personnel: first time, every time"
POST NOMINALS & ACCREDITATIONS
Graduate Certificate in Business (GradCertBus) EDITH COWAN UNIVERSITY Licensed Employment Agent DEPARTMENT OF MINES, INDUSTRY REGULATION AND SAFETY Certified Recruitment Consultant (CRC) Accredited Recruitment Professional (MRCSA) RECRUITMENT CONSULTING SERVICES ASSN. Certified Professional Competencies Analyst (CPCA) Certified Professional Behavioural Analyst (CPBA) Certified Professional EQ Analyst (CPEQA) Certified Professional Motivators Analyst (CPMA) TTI SUCCESS INSIGHTS Fellow (FAIM) AUSTRALIAN INSTITUTE OF MANAGEMENT
PUBLICATIONS
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Author: OFFSHORING OR NOT-SURE-ING A Practical Handbook. Transitioning work across teams and countries Published September 2022 Author: How Matrix Organisations Work: Understanding, Comparing, Working in and Implementing Matrix Structures Published July 2022 Various articles on main stream media and specialist websites, refer to "In the Media" page for further detail.
DIRECTOR & BOARD EXPERIENCE
ABRS Director ID# available on request Previous Board Non-Executive Director CYSTIC FIBROSIS WA Previous Executive Committee Member AUSTRALIAN INDUSTRY DEFENCE NETWORK Previous Executive Committee Member KWINANA CHAMBER OF COMMERCE INC. & SOUTH COAST REGIONAL CHAMBERS OF COMMERCE
Opportunity analysis, design, planning and implementation of outsourced / insourced, offshored / near-shored / back-shored, centralised, de-centralised and shared services delivery teams.
SERVICE DELIVERY MODELS
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Budget and cashflow management, forecasting and analysis (up to $18M pa); Development, implementation and monitoring of operational metrics, reporting and dashboards; Continuous business improvement, optimisation and innovation; Data governance and controls
COMMERCIAL & BUSINESS MANAGEMENT
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Future state demand: critical roles, talent and skills identification; Current state supply: internal and external; Gap analysis, transition planning, knoweldge transfer and implementation of transformation programmes; Risk assessments; Buy, build, borrow, bot, bounce strategies; Operating model evaluation and design: POLISM
STRATEGIC WORKFORCE PLANNING
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Leadership, coaching, mentoring of small to large teams; Performance management, personal development planning; Training delivery and development; Psychometric assessment delivery and debrief (Accredited in DISC, Workplace Motivators, EQ, DNA)
TEAM LEADERSHIP & MANAGEMENT
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Optimisation and management of operational talent acquisition service delivery; Global, remote, local, national; Sourcing channel strategies; High volume, niche, executive and graduates
OPERATIONAL TALENT ACQUISITION
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Branding and marketing plan development, implementation, measuring and monitoring; Employee Value Proposition (EVP) development; Employer branding strategies and tactical planning
EMPLOYER & CONSUMER BRAND & MARKETING
Implementation and transition planning, project management; Stakeholder mapping, engagement and communication planning and management; Effective workforce transition and training; Governance and issue escalation processes; Project management and implementation of various HR software systems
CHANGE & PROJECT MANAGEMENT
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Remuneration and benefits strategies; Job family mapping, competency profiling; Policy and procedure development; Employment contracts, governance and controls
HR COMPLIANCE, REMUNERATION, BENEFITS, COMPETENCIES